8baji's Privacy Policy

1. Introduction and Purpose of the Policy

8baji is one of Bangladesh's trusted online gaming platforms. We believe every user's personal information is valuable and deserves proper protection. The purpose of this Privacy Policy is to ensure complete transparency about the nature of information collected through our platform, how it is used, and the rights of users.

We are committed to building an environment where you can feel secure. To protect your information, 8baji uses internationally recognised SSL encryption technology. Your information is never transferred to any third party without your consent.

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2. What Information We Collect

The following types of information may be collected when you register and use services on 8baji:

2.1 Personal Information Provided Directly by You

• Full name and date of birth
• Mobile number and email address
• Payment-related information (bKash, Nagad, Rocket, Upay, or bank account number)
• Documents required for identity verification (where applicable)
• Account username and password

2.2 Automatically Collected Information

• Device type, operating system, and browser information
• IP address and approximate location
• Time spent on the site, pages viewed, and click patterns
• Information obtained through cookies and similar tracking technologies
• Login time, session information, and transaction history

2.3 Information Received from Third Parties

• Transaction confirmation information from payment service providers (bKash, Nagad, Rocket, Upay)
• Information from third-party verification agencies for fraud prevention and age verification

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3. Purpose of Using Information

8baji uses your information only for specific and legitimate purposes. Those purposes are described in detail below:

• Account Management: To complete the registration, login, and account verification process.
• Transaction Processing: To process deposit and withdrawal requests quickly and securely.
• Customer Support: To resolve your issues and questions via live chat or email.
• Security Assurance: To detect and prevent fraud, money laundering, and illegal activity.
• Service Improvement: To enhance the platform experience and develop new features.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gaming: To identify excessive gaming behaviour and provide necessary support.

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4. Cookie Policy

Cookies are small text files stored on your device. 8baji uses cookies for the following purposes:

• Essential Cookies: To maintain login sessions and operate the platform's basic functions.
• Functional Cookies: To remember your preferred language and settings.
• Analytical Cookies: To review user behaviour and improve the quality of the site.

You can disable cookies by changing your browser settings, but this may limit some functionality of the platform.

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5. Data Storage and Security

To ensure the security of your information, 8baji takes multiple technical and administrative measures:

• All sensitive information is transferred using SSL/TLS encryption.
• Account passwords are stored with strong hashing algorithms.
• Firewalls and access controls are in place to prevent unauthorised access to servers and databases.
• Regular security audits and vulnerability assessments are conducted.
• Only authorised personnel have access to your information and they are bound by strict confidentiality agreements.

Your information will be retained for as long as required to fulfil legal obligations. Even after an account is closed, certain information may be retained for a defined period for regulatory reasons.

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6. Sharing Information with Third Parties

8baji does not sell or transfer your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, Upay, and banking partners — only the information necessary to complete transactions.
• Identity Verification Agencies: For the purpose of account verification and fraud prevention.
• Legal Authorities: In response to a court order or legal obligation.
• Technology Service Providers: Organisations that assist in operating the platform and are bound by strict confidentiality agreements.

Any third party is permitted to use your information only for the specified purpose and is required to comply with 8baji's privacy standards.

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7. User Rights

As an 8baji user, you have the following rights:

7.1 Right to Access Information

You can contact us at any time to find out what information we have collected about you. A copy of this information will be provided to you.

7.2 Right to Correct Information

If any information stored about you is incorrect or incomplete, you can request a correction. Many details can be changed directly from your account settings.

7.3 Right to Delete Information

In certain circumstances, you can request that your information be deleted. However, information that must be retained to fulfil legal obligations may not be completely deletable.

7.4 Right to Object to Processing

You can object to marketing communications at any time. We will action that request promptly.

7.5 Right to Data Portability

You can request a copy of your information in a standard, machine-readable format.

To exercise any of the above rights, contact us at [email protected].

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8. Protection of Minors

8baji is strictly prohibited for anyone under the age of 21. We do not intentionally collect information from minors. If we have any information obtained from a minor, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has registered on our platform, please contact [email protected] immediately.

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9. International Data Transfer

Because 8baji uses international server infrastructure, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that:

• The same standard of data protection is maintained.
• All processors operate under strict agreements and security regulations.
• Sensitive information is always transferred in an encrypted state.

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10. Changes to the Policy

8baji reserves the right to amend this Privacy Policy as needed. If any significant changes are made, we will notify you in the following ways:

• Through a special notice on the platform.
• By sending a notification to your registered email address.
• By updating the "Last Updated" date at the top of this page.

Continued use of the platform after any changes will be considered as your acceptance of the revised policy.

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11. Applicable Law and Jurisdiction

This Privacy Policy is governed by applicable international data protection principles and the regulations of the authority under which 8baji operates. Any dispute relating to this Policy will first be attempted to be resolved through discussion.

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12. Responsible Gaming and Data Protection

8baji places the highest importance on responsible gaming. Information about your gaming behaviour is used solely for your protection and never for advertising purposes. If we believe a player needs support, we will reach out to them in a sensitive manner.

To learn more about responsible gaming, read our Responsible Gaming page.

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13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our dedicated support team is available 7 days a week, 24 hours a day to assist you in both Bengali and English.